Here’s a NAIA Infogram to Help You Navigate through Flight Delays this Season

Where to eat, shop, charge and sleep.

Flight delays are common in our Manila airports. But it’s during the Holiday Season when these flight delays are almost too much to bear. With everyone flying in and out of the country for a year-end vacation, you should prepare yourself for a possibly long wait and layover.

Don’t fret, though! Here’s a nifty infogram we have for you to help you kill time while waiting for your flight.

There are a lot of kiosks within and around the airport where you can get your food and beverages. Some of those found at the departure areas are Sweet Ideas Bread and Cakes, Eggs, Beans and Grains, Rustan’s Coffee, and Bo’s Coffee.

Aside from the Duty Free shops that can be found en route to the departures area, there are a few other retail shops you can buy souvenirs and knickknacks from. You can find them at the East Satellite Departure Area 2 and 3, and at the West Satellite Departure Area 2 and 3.

Miascor Lounge
Airside, West Satellite, 3rd Floor, next to Gate 9

This 24-hour lounge has refreshments, conference facilities, disabled access, a shower for when you need to freshen up, a telephone and a fax machine, television set and free WiFi. Although it doesn’t provide sleeping facilities, you can still have a comfortable rest.

Access to the lounge is free for Business Class passengers, but Economy Class passengers can still benefit for the services through an accredited credit card or a Gold and Platinum membership to Resorts World Manila. It’s also included in the Priority Pass program.

Pagstop Lounge
Airside, East Concourse, next to Gate 2

This lounge has refreshments, disabled access, a telephone, television set, free WiFi and a flight information monitor. It’s only open from 6 a.m. to 12 a.m. daily and you’re only limited to a three-hour-long stay.

Access to the lounge is free for Business Class passengers, but Economy Class passengers can still benefit for the services through an accredited credit card. It’s also included in the Priority Pass program.

Day Room
4th floor, next to the Sampaguita Lounge

During long layovers and delayed flights, you can catch up on sleep at the day room. There are only 12 rooms available for rent but additional rooms are currently being built. You can even freshen up at the private bathroom and shower facilities provided. Rates start at Php 840.

SM Kenko Spa
West Concourse Departure Area

Be pampered by well-trained masseuses and masseurs and enjoy their signature massage Sparomatherapy among other services: body and facial scrubs, salon services, body massage and more. Visit their official website for more details and promotional offers.

  • For those traveling with babies and toddlers, there’s a nursing room and kiddie traveler’s lounge available at the transit lounge at the departures area.
  • You can find the chapel and the Muslim prayer room at the 4th floor, West Wing.
  • If you suddenly feel under the weather, a 24-hour clinic can be found at the Ramp Level and next to the Customs and Quarantine Offices.
  • A smoking lounge is available for passengers at the Transit Lounge at the arrivals area.

 

There are a lot of kiosks and coffee shops within and around the airport where you can get your food and beverages from. Some of those found at the departure areas are Café France, Goldilocks, The Tinderbox, and Red Ribbon.

You can do your last-minute pasalubong shopping at the three Duty Free shops that can be found at the pre-departure area and at the arrivals area. There’s also a couple of Andersons retail stores that can be found at both the pre-departure area and arrivals area where you can buy necessities you forgot to bring with you.

Mabuhay Lounge
Departures Area

There are four main areas at the Mabuhay Lounge. There’s a reception area where you can store your bags and coats, a large dining area, a library, and a mini theater. There are also restrooms and shower facilities provided for passengers who want to freshen up. WiFi is free and electrical outlets can be found everywhere.

Access to the lounge is free for Mabuhay Class passengers and those with Elite, Premiere Elite, and Million Miler status on the Mabuhay Miles frequent flier program.

  • For those traveling with babies and toddlers, there’s a nursing room available at the Airside, International/North Wing Gate 1 and the Domestic/South Wing Gate 17.
  • You can find the chapel at the departure level, North Wing, and the Muslim prayer room at the landside, ground floor, South Wing lobby.
  • If you suddenly feel under the weather, a 24-hour clinic can be found at the basement of the rotunda.
  • The Tinderbox between the North and South wings of the departure area also serves as the terminal’s smoking lounge.

 

Terminal 3 is full of kiosks, restaurants and coffee shops where you can go on a budget food trip. At the 1st level, grab burgers at your fast food restaurant of choice: Burger King, Wendy’s, or Army Navy. At the 3rd level, indulge in coffee and sweets at Cinnabon, Illy, Mrs. Fields, and Fiorgelato at the Northwing Departure Area, or at Bo’s Coffee, Sweet Ideas, Tokyo Café, and Krispy Kreme at the Southwing Departure Area.

Or, if you’re looking for restaurants to have a casual meal, head to the 4th floor. Depending on what you’re craving for, you can dine at Chowking, Café France, Tapa King, KFC, Mary Grace Café, Max’s Restaurant, Pizza Hut, Mongkok Bistro, or Via Mare to name a few.

But if you don’t mind just having a grab-and-go snack, you can enjoy the other available food concessionaires at the 4th level such as Coffee Bean and Tea Leaf, Fruitas, Kenny Rogers Roasters, McDonalds, Jollibee, Pancake House, Mini Stop, Goldilocks, Potato Corner, and 7-Eleven.


Duty Free shops can be found in every floor of the terminal so you can purchase your pasalubong there. You can also pass the time at other retail stores around the terminal, such as National Bookstore, CD-R King, Island Souvenirs, Bath and Body Works, Victoria’s Secret, Kiehl’s, and Pandora at the 3rd Level and Adidas, American Tourister, and Res-Toe-Run at the 4th Level.

Pacific Club Lounge
Airside, 4th Floor, International Departure Area

This lounge is only open from 1:30 a.m. to 9:30 p.m. every day. It has refreshments, disabled access, a telephone, a fax machine, television set and free WiFi. Access to the lounge is granted to those with accredited credit cards, Business Class passengers of Delta, KLM and SkyTeam, and VIP members of Delta, KLM and SkyTeam. It’s also included in the Priority Pass program. 

Skyview Lounge
Airside, 4th Floor, International Departure Area

This 24-hour lounge has refreshments, disabled access, a shower room, a telephone, television set and free WiFi. Access to the lounge is granted to those with accredited credit cards, Business Class passengers of Emirates and ANA, and VIP members of Emirates and ANA. It’s also included in the Priority Pass program.

SilverKris Lounge
Airside, 4th Floor, International Departure Area

This lounge has refreshments, free WiFi, a gallery, productivity pods with USB ports and electrical outlets, and toilets. Access to the lounge is granted to those with accredited credit cards, Business Class and VIP passengers of Singapore Airlines. It’s also included in the Priority Pass program.

Wings Transit Lounge
Landside, 4th Floor

If you’re in dire need of a nap, this 24-hour lounge is where you should go. There are five lounge areas with reclining chairs, sleeping pods, twin rooms, and a family room. There are food and refreshments available, free WiFi, a massage room, and showers. Anyone can access the lounge for Php 700, and the shower rooms for Php 300. A 1-hour massage costs Php 675, and for five hours you can rent a single sleeping capsule for Php 1,000 or a twin room for Php 1,800. Baggage storage costs between Php 250 (3 hours) to Php 350 (24 hours).

SM Kenko Spa
3rd Floor Departure Area, International Section, and 4th Floor Food Court Area

There’s also an SM Kenko Spa at Terminal 3 where you can relax and be treated to a variety of services. You can also make use of their shower rooms when you want to freshen up during your long wait. This authentic Japanese health spa is open 24 hours every day. Visit their official website for more details and promotional offers.

  • For those traveling with babies and toddlers, there’s a nursing room available at the pre-departure area, near Gate 108 for International Flights and near Gate 119 for Domestic Flights. Kiddie Traveler’s Lounge is also available at both international and domestic pre-departure areas.
  • You can find the chapel at the Mezzanine Level of the North Head House, and the Muslim prayer room at the 3rd floor of the departure area North Side near NG 301 comfort room. Masses are held Monday to Friday at 12:00 p.m., Saturday at 5:00 p.m., and Sunday at 8:00 a.m. and 4:30 p.m.
  • If you suddenly feel under the weather, a 24-hour clinic can be found at the International Arrivals conveyor in the South Wing.
  • Smoking lounges are located at the 3rd floor near the boarding gates.

 

There are a few kiosks and coffee shops around Terminal 4, most of which are at the pre-departure area. You can buy your snacks and coffee at Café France, Cinnabon, Goldilocks, Mister Donut, Papa John’s, and Seattle’s Best Coffee.

You can purchase your necessities and other knickknacks at Christian Ventures or RJCZ Commercial at the pre-departure area.

Charging Stations

There are charging stations available around the terminal where you can plug in your gadgets when they’re low in power.

  • For those traveling with babies and toddlers, there’s a nursing room available at the pre-departure area. Kiddie Traveler’s Lounge is also available at the Pre-Departure Hall, near Boarding Gate No. 5.
  • If you suddenly feel under the weather, a 24-hour clinic can be found at the arrivals area.

Your long wait at the airport doesn’t have to be stressful, as long as you have this primer! Happy travels!