PSA: Cebu Pacific Offers Flexible Options for Flights Affected by the Upcoming ECQ and GCQ

You can either rebook or store your money in a virtual CEB wallet.
by Kyzia Maramara | July 30, 2021

Got upcoming flights with Cebu Pacific? Your plans might change with the new community quarantine implementations. 

The Inter-Agency Task Force (IATF) Resolution No 130-A, has placed the NCR Plus Area under a more stringent General Community Quarantine (GCQ) with Heightened Restrictions (GCQ-HR) from July 30 to August 5, 2021.

NCR Plus is also on a two-week Enhanced Community Quarantine (ECQ) beginning August 6 until August 20, 2021.

Only essential travel will be allowed beginning, July 30, 2021, until August 20, 2021.

As of this time, Cebu Pacific will continue to operate flights as scheduled until August 5, 2021.

However, passengers who wish to postpone their domestic flights and those travelling for non-essential reasons until August 20 may cancel up to two (2) hours before their scheduled time of departure. 

You may select your preferred option through the Manage Booking portal on the Cebu Pacific website:

1. Rebook

Rebook for travel within 60 days at no additional cost, following CEB’s permanent removal of change fees. Fare difference waived.

2. Travel Fund 

Store the amount in a virtual CEB wallet valid for two (2) years and use this to either book a new flight or pay for add-ons (e.g. baggage allowance, seat selection, etc.)

Passengers are advised to update their contact details via bit.ly/CEBUpdateInfo to receive email notifications on flight reminders and updates.

Before going to the airport, passengers are advised to check the travel requirements, safety protocols, and frequently asked questions (FAQs) on the CEB website.

For updates, you can follow Cebu Pacific on Facebook, Twitter, and Instagram. 

For other questions or concerns, you can also send a message via Charlie the chatbot on the Cebu Pacific website, or through CEB’s official Facebook and Twitter account pages.