Agoda.com recently announced that Philippine tourists placed seventh as the most generous in the world based on the results of its most recent Travel Smarts survey.
The survey shows the nationalities that give the best and worst hotel review scores on average. Russians emerged as the most generous, while travelers from the UAE are the most demanding.
The survey, conducted in July 2015, analyzed over seven million Agoda.com hotel reviews from travelers all over the world to see which nationalities tended to rate hotels higher or lower than average. Travelers can submit reviews after every stay by scoring hotels on a scale of 0 to 10 in six categories. A hotel’s review score is an average of those numbers.
The site’s global average review score is 8.52 out of 10.
Russian travelers tend to give the highest scores. As a group, they give hotel scores .56 points higher than the global average. Egyptian, Irish and Polish travelers also give significantly higher scores.
The toughest reviewers are travelers from the UAE, who give scores .32 points lower than average. Japanese, Omani and Indian travelers also give hotel review scores significantly lower than the norm.
“Travelers from different countries tend to have different review rating standards depending on their travel patterns, spending power, and just general likes and dislikes,” says John Brown, Chief Operating Officer of Agoda.com.
Travelers from Spain, Denmark, Canada, South Africa, Bahrain, Taiwan and South Korea submit reviews with scores closest to the global average. Their scores fall within .04 points of the norm.